Simprit Assisted Help
You are encouraged to look for answers from the Product Documentation, FAQs or Simprit Discussion Forum. However, if you prefer to contact our technical support team directly, you may do so by sending an email to support@simprit.com.
In order for us to answer your questions more accurately, please provide as much information as possible. The more we know, the faster we can help you.
Generally, the following information should help us to troubleshoot your problem:
- The product name and its version number
- Your smartphone model
- The steps to reproduce the problem
- Detailed error messages (if any)
- The approaches you have tried to troubleshoot your problem
- For desktop product (e.g. MiniRingtone), please specify your operating system (e.g. Windows XP or Windows 2000)
Note
Please note that your Spam Blocker/Filter may block/filter our emails. If this happens, please check
if the email is in your spam folder, or configure your Spam Blocker/Filter to allow emails sending from our mail server.
You may consult your administrator about this.
